Thursday, September 21, 2017

Opinion: Do the right thing – Help our helpers - By: Raymond Anthony Fernando


 

“Men often become what they believe themselves to be. If I believe I cannot do something, it makes me incapable of doing it. But when I believe I can, then I acquire the ability to do it even if I didn’t have it in the beginning.”
– Mahatma Gandhi –



The tray return programme imitated by the National Environment Agency (NEA) more than a year ago which is a good effort to promote graciousness and civic mindedness has, regrettably, not been as successful as it ought to be; and if you read the newspapers, you will understand why.

 

This programme took off the ground in November 2012 at nine hawker centres and was later expanded to include more hawker centres.  It was reported in the Chinese press –Wanbao that patrons did not want to return the trays after taking their meals because they were concerned that the cleaners – many of whom are senior citizens, could lose their jobs.  Some of the cleaners themselves are fearful of losing their jobs with the tray return programme that has been implemented  

 

Reading some of the press letters, it is true that diners are reluctant to return the trays after finishing their meals. Bernie Cheok, a forum writer to the Straits Times observed that years of appeals and education have not managed to get diners to return their trays after their meals. Cheok’s letter “Token fee can fix tray return problem” was published on Thursday 21 September.  

 

Whether it is an attitude problem or a valid concern that cleaners will be out of work is difficult to say.

 

But I personally believe these cleaners are not likely to lose their jobs – as firstly, not many people would want to do such jobs even though it is a decent way to earn a living, and secondly, these workers are in fact doing much more than just clearing trays. Whether in food courts, fast food restaurants or markets, their other duties include clearing crockery at the tray return points, and delivering these items to the dishwashing areas before redistributing cleaned crockery and trays to the individual stalls. At some fast food restaurants, I have seen cleaners even moping the floor whenever it gets dirtied.


As we take our meals, let us spare a thought for the cleaners by asking them if they have had their breakfast, lunch or dinner.  When we show respect to our hard-working cleaners, both parties gain confidence and feel good.  I often chat with the cleaners and when we treat them well, you can bring a big smile on their faces as they respond with a big thank you.  This is one way we can help those who help themselves.

 

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We definitely need to help those who help us.  Even our foreign workers need to feel valued and appreciated.  Many of them come from poor countries like India and Bangladesh. They leave their families behind to earn better wages.  It’s  a big sacrifice and I am pretty sure some of them could be grappling with separation anxiety – at least at the initial stage.  As I see them along construction sites where they build our roads and MRT, I would say a few words to them. And these are the ones, exhausted as they night be, will readily give up their seats in the MRT to those who need it most.  I have benefitted from such thoughtful gestures.

 

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Foreign students who study here could also feel all alone when they are separated from their loved ones. Some of them become depressed due to isolation. Let us show a human face and help them cope if they are troubled.

 

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Our maids provide an exceptional service to our families. They toil from dawn into the late hours at night.  Like the construction workers, they leave their families behind to earn better wages. They must be treated as part of the family. When we do so, they will go the extra mile to take care of our elderly, our children and couples who work long and draining hours.  But as with any society, there are bound to be a few ‘bad apples’, but we should not generalise.

 

Maid abuse cases have risen with 9 cases reported in the first nine months of 2016.  4 out of 10 calls made by the helpers to the Foreign Domestic Worker Association for Social Support and Training (Fast) voiced concerns of loneliness and difficulties adjusting.

 

This year, a couple who starved their maid for more than a year and caused her weight to plummet from 49kg to 29.4kg will now have to serve longer jail terms, following an appeal by the prosecution. Housewife Chong Sui Foon, 48, had her jail sentence raised from three months to 10 while her husband freelance trader Lim Choon Hong, 48, will also have to serve 10 months in jail, instead of his original sentence of three weeks in jail and a $10,000 fine.

Chief Justice Sundaresh Menon said it so well: The couple had subjected Filipina Thelma Oyasan Gawidan to "systematic cruelty” and denial of her basic human dignity.

I am troubled that some of these helpers are so badly treated.  These helpers help us so why can't we in turn help them?

 

On the bright side, there are many employers here in Singapore – local as well as foreigners who through sheer kindness make the helpers feel so much at home by giving them good wages, off days, decent meals and a comfortable bed to rest their weary heads on. Some of these kind-hearted employers who periodically go to restaurants or hotels with their families for fine dining make it a point to invite the helpers as they regard them as part of their very own family.  Bouquets to these employers!



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There are endless typhoon and storms that plague the Philippines throughout the year. Singapore is blessed to be free from such natural disasters. But here again through these calamities, help will come to those who are willing to help themselves. It is the Buddhist Charity –Tzi Chi Foundation that rises to the occasion and gives hope when all hope seems hopeless.  The Filipinos are sort of immune to their homes and property being destroyed during the natural disasters. Through these adversities, they have become resilient with the wonderful support of the volunteers from Tzi Chi Foundation who fervently believe that it is unwise to give fish, but far better to teach people to fish.

 

With this in mind the charity came up with the programme, CASH FOR WORK where they pay the affected families a fixed sum (500 pesos or $15 per person) to rebuild their homes. This programme was so popular that it attracted thousands of Filipinos to step forward to rebuild the damaged homes.  Good karma returns like a boomerang when kind deeds are done. Delighted and happy to see their homes rebuilt through the compassion of Tzi Chi, many Filipinos are today volunteers with this charity.

 

Indeed, let’s help our helpers.

 

Raymond Anthony Fernando  

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