Do read my article on the
above subject, here on The Malayan Chronicles. As in many of my press letters
and articles, I analyze the issues carefully and then provide CONSTRUCTIVE and
WORKABLE SOLUTIONS.
NEA and her volunteers can help promote graciousness
at hawker centres
Public pressure on the police to take action on the abuse has resulted
in the couple being arrested “Police arrest two for Toa Payoh hawker centre
dispute” (The New Paper, April 27)
Often people will resort to airing abuses through the internet and
social media to ensure swift action is taken against what they deem as unfair
treatment and bullying tactics.
I have observed time and again that patience and graciousness is sadly
lacking among many of us – be it on the roads and in the community. Like
thousands who viewed the video of the young couple allegedly abusing the
elderly man who wanted to have his meal at a table, I am also shocked at the
alleged offensive language and force against the elderly man.
Those who ill-treat the elderly must be made aware that sooner or later
we will all get old and would we be happy if we are abused or shown disrespect
when age catches up on us?
These days some people so easily lose patience and this will likely
become more intense as the population rises in the years ahead. Filming an ugly
incident such as this one that has gone viral does not help to promote our
society as a gracious and caring one. What will the tourists think of us?
Perhaps, the video could have first be routed to government agencies
like the police, the Ministry of Social and Family Development and the National
Environment Agency for investigation.
Clearly, discipline, graciousness and showing kindness to one another
must be stepped up.
The Singapore Mass Transit Authority (SMRT) has been proactive and have
deployed their staff at all MRT stations during peak hours to ensure that
passengers line up in an orderly manner, and they constantly remind everyone to
give way to alighting passengers. Thus, queuing up at stations has been
ingrained in all passengers.
I have witnessed some younger passengers tapping the shoulders of the
elderly to offer their seats when they see seniors standing in crowed trains. I
have been fortunate to experience such kindness, although there will still be
youthful passengers who will ‘pretend’ to sleep when they see an elderly person
right in front of them who could well do with a seat. At the end of the day, it
all boils down to attitude and upbringing.
So why not emulate the work of the SMRT? To this end, the National
Environment Agency (NEA) could bring in their staff and her volunteers to
promote graciousness at popular hawker centres during peak periods so that
gradually fine dining, even if it is with strangers makes it a pleasure to have
a meal at these food centres.
While the NEA has stepped up enforcement on littering and fined people
for throwing cigarette butts, it also a bigger role to play – in ensuring that
diners stop this bad habit of reserving seats, and making sure our seniors are
not bullied or abused in any way.
Bottom line: Let’s dine with graciousness so as to allow our manners to
shine.
RAYMOND ANTHONY FERNANDO