Feedback on Home Improvement Programme (HIP) in Ang Mo Kio Avenue 5: Residents complain of shoddy workmanship that has put them to great inconveniences

4^th May 2015

Khaw Boon Wan

MND Minister

Cc: PM Lee Hsien Loong

MP Seng Han Tong

Dear Minister Khaw,

Feedback on Home Improvement Programme (HIP) in Ang Mo Kio Avenue 5: Residents complain of shoddy workmanship that has put them to great inconveniences

Reference the above matter.

As you are aware the HIP is currently going on in Ang Mo Kio Avenue 5, and the MP for the area Seng Han Thong has managed to secure support from the residents to this programme.

MP Seng Han Thong and the contractor have given the assurance to the residents that the appointed contractors/workers will ensure that excessive noise, disruptions and inconveniences to residents will be minimized. But this written assurance has, regrettably, not been fulfilled which is causing great inconveniences to families in this estate.

My neighbour who resides in block 605 told me that his family and their neighbours went through a ‘nightmare’ when the HIP was carried out with debris thrown indiscriminately into the gulley which caused chokes and many other sloppy work that had the residents having to call the HDB 5 times before action was taken to clear the mess.

The HIP is scheduled to come to my block in about 2-3 months’ time and I do not want to be put to this kind of nightmare simply because there is little or no supervision to the HIP by the HDB and the town council.  The MP for the area must take a vested interest in the well being of his residents.

When residents give their full support to the HDB’s upgrading works, it is only proper that the Government does its part to ensure that the people are not put to undue stress and inconveniences.

I would appreciate it if the feedback that has been given to the HDB/Town Council is taken seriously and not ‘swept under the carpet’. And I look forward to a reply from you.

Thank you.

Sincerely,

Raymond Anthony Fernando